An effective referral management process improves patient care, and making life easier for patients is always our first goal. But sometimes what is good for the patient is good for the bottom line, and in the case of referral management, it’s very good.
Continue readingWe’ve said it before: access and intake operations should be a focus for every health system in American right now, and allowing patients to access all parts of a system through an effective referral management process is no small part of an overall access and intake strategy. Referral management matters for patient experience and quality of care, but a great process can also improve patient retention, decrease leakage, and improve the bottom line.
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